SMS-TO.IT.COM Policy Document
Billing Policy
This Billing Policy explains how SMS-TO.IT.COM bills subscriptions, expires Credits, handles upgrades and downgrades, manages cancellation timing, and discloses purchase terms before charge.
A. Incorporation and Defined Terms
Capitalized Terms used in this Billing Policy have the meanings given in the Terms of Service.
B. Monthly Billing Anchor
a. General Rule
SMS-TO.IT.COM calculates recurring billing, renewals, and subscription-tied Credit expiration in Coordinated Universal Time (UTC). Each Subscription uses a recurring monthly Billing Anchor.
b. Short-Month Adjustment
If the same calendar day does not exist in the following month, SMS-TO.IT.COM moves the next Billing Anchor forward to the earliest UTC date and time that provides a minimum exercise period of at least thirty (30) days from the prior Billing Anchor.
c. Permanent Anchor Shift
If SMS-TO.IT.COM applies a short-month adjustment, the adjusted Billing Anchor becomes the new recurring Billing Anchor for future monthly cycles.
C. Credit Expiration
Subscription-tied Credits expire at the next Billing Anchor unless SMS-TO.IT.COM expressly discloses a different rule at checkout. SMS-TO.IT.COM displays the expiration timing in UTC before charge whenever that timing materially affects the expected useful life of the Credits.
D. Additional Credit Purchases and Value Warnings
a. Purchase Disclosure
Before charge, SMS-TO.IT.COM displays the amount to be charged, the type of purchase, the next Billing Anchor, and the expiration timing in UTC.
b. Short-Life Warning
If a Credit purchase would expire in fewer than twenty (20) days, SMS-TO.IT.COM displays a clear pre-purchase warning that states the exact UTC expiration timestamp and the number of remaining days of usable life.
c. Upgrade Recommendation
If a user attempts to buy additional Credits and a higher-priced Subscription offers materially better value, SMS-TO.IT.COM may recommend that higher-priced Subscription. SMS-TO.IT.COM does not automatically upgrade the user. The user must affirmatively choose the recommended upgrade.
E. Complimentary Test Messages
Each Account receives up to three (3) Complimentary Test Messages during any rolling twenty-four (24) hour period. Complimentary Test Messages use only the static integration test content designated by SMS-TO.IT.COM. After the Complimentary Test Message allowance is exhausted for that twenty-four (24) hour period, each additional test message consumes one (1) Credit.
F. Upgrades
An upgrade takes effect immediately after successful payment unless SMS-TO.IT.COM expressly discloses a different timing rule at checkout. Upon upgrade, SMS-TO.IT.COM applies the included Credits, features, and plan limits associated with the upgraded Subscription then in effect.
G. Downgrades
a. Deferred Effective Date
A downgrade does not take effect immediately. If the user requests a downgrade, SMS-TO.IT.COM keeps the current Subscription active for the remainder of the Current Subscription Period and for the full next billing period. The downgrade takes effect only at the end of that next billing period after successful receipt of payment for that intervening billing period.
b. Included Limits After Downgrade
When the downgrade takes effect, SMS-TO.IT.COM applies the base Credits, features, and included resource limits of the downgraded Subscription then in effect.
c. Resources Above Base Limits
If the Account uses more phone numbers, sender-email identities, or other resources than the downgraded Subscription includes when the downgrade takes effect, SMS-TO.IT.COM may require the user to remove excess resources or authorize separately priced Add-Ons where available.
H. Cancellation and Unsubscribe Rights
a. Online Cancellation
Users who enroll online may cancel online through a clearly visible cancellation control in the billing interface. SMS-TO.IT.COM provides the online cancellation path without unnecessary delay or obstruction.
b. Alternate Cancellation Methods
Users may also request cancellation through support at support@whytigr.solutions. SMS-TO.IT.COM may provide additional cancellation methods from time to time.
c. Confirmation
After cancellation, SMS-TO.IT.COM provides the effective cancellation timing in UTC in the account interface and, where supported, in a follow-up confirmation message.
I. Billing Transparency
SMS-TO.IT.COM aims to charge clearly, fairly, and consistently. Before charge, SMS-TO.IT.COM discloses the purchase type, amount, renewal cadence where applicable, Billing Anchor timing in UTC, Credit expiration timing in UTC, and any known timing conditions that materially affect value.